Help

Support

A walking game: you walk real streets and the map colours in where you have been.

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Getting help. Write to us at hello@foundhorizons.app. If something in the app is broken, you can also tell us from inside it: Settings → Something’s broken.

How do I sign in? There are no passwords. Type your email address and we send you a six-digit code; type the code in and you are in. It is also how you get back in on a new phone. On an iPhone you can also use Sign in with Apple. If you can't get in, press Can't get in? on the sign-in screen and we send a fresh code.

Why does the game need my location? The map colours in the streets you walk, so it has to know where you are. Without location, nothing colours in. You choose how walks are recorded, in Settings → Walks: they can record themselves, or only between your pressing Start walk and Stop, with location off the rest of the time.

How do I report or block another player? Open their profile and choose Report this walker or Block this walker. We look at every report. Once you block someone, neither of you sees the other; you can undo it in Settings → Blocked players. There is no private messaging in the game.

How do I delete my account? In the app: Settings → Delete your account, then type your nickname to confirm. Your account goes, and the streets you have coloured in go with it. It cannot be undone. If you can no longer open the app, write to us from the address on your account and we will delete it for you.

What do you keep about me? Our privacy notice says exactly what the game keeps, why, and for how long. The rules of play are in our terms of use.